TOOLBENCH HELP CENTER
Know your tools.
Get more done.
Practical documentation for all 16 Toolbench modules. Find setup steps, settings, permissions and answers for the tools you use in Shopify.
Keep any 3 free modules active with no time limit. Premium includes all 16 for $9.99 USD/month, plus eligible tracked-order usage.
See plans and billing →22 articles
Start here
Get started with Toolbench
Install Toolbench, choose your first free modules and confirm they are working inside Shopify.
Read documentation →Plans and billing
Understand the free modules, Premium trial and graduated pricing for tracked orders.
Read documentation →Permissions and data
Understand module permissions, actions that can change your store and settings for saved history.
Read documentation →The Tools block and staff access
Bring notes, change history, carts and recorded views into Shopify’s product, order and customer pages.
Read documentation →Setup help with Sidekick
Use Toolbench’s setup information in Shopify Sidekick to understand completed steps and where to go next.
Read documentation →Troubleshooting and support
Work through common reasons a module has no results, needs access or does not behave as expected.
Read documentation →Change history
Product Change History
Track product price, cost, SEO, image and variant edits with before-and-after values. Available as one of Toolbench’s 12 free modules.
Read documentation →Collection Change History
Review edits to collection conditions, manual membership, titles, URLs and SEO settings. Collection Change History is a free module.
Read documentation →Discount Change History
See when a discount’s value, codes, dates or usage limits changed. This free history module is separate from Premium Discount Rules.
Read documentation →Order Change History
Record order edits with old and new addresses, line items, totals and other tracked fields. Included in Premium, with tracked-order usage pricing.
Read documentation →Customer Change History
Review customer contact, address, consent and profile changes with before-and-after values. Customer Change History is included in Premium.
Read documentation →Cart History
Follow recorded online-store cart activity, including items added or removed and links to customers and orders. Cart History is currently in beta.
Read documentation →Checkout and discounts
Shipping Rules
Hide, rename or move shipping options to the bottom using cart, product, customer and address conditions. Shipping Rules is a free module.
Read documentation →Payment Rules
Hide, rename or reorder payment methods using checkout conditions. A free module, with Shopify plan and country restrictions for credit-card methods.
Read documentation →Fulfillment Rules
Limit which locations fulfill selected items or require items to ship together from one location. Fulfillment Rules is available free.
Read documentation →Discount Rules
Create tiered, conditional, buy X get Y and shipping discounts using Shopify Functions. Included in Premium; discount activity has no usage charge.
Read documentation →Store health
Low Stock Alerts
Find variants running low at each location using default or product-specific thresholds. Low Stock Alerts is free, with alerts inside the app.
Read documentation →Catalog Health
Find missing product details and duplicate SKUs in one worklist. Catalog Health is one of Toolbench’s 12 free modules.
Read documentation →Broken Link Redirects
Catch product and collection URLs affected by deletion or handle changes, then choose a redirect destination. Available as a free module.
Read documentation →Team tools
Internal Notes
Keep categorized, staff-only notes on orders, customers and products. Internal Notes is a free Toolbench module.
Read documentation →View History
See which staff had a product, order or customer page open and when. View History is free and requests no additional store-data permissions.
Read documentation →Manual Flow Triggers
Run Shopify Flow workflows when staff choose, on one record or up to 250 selected records. Manual Flow Triggers is a free module.
Read documentation →